privacy policy

TRUVAL respects your privacy. TRUVAL makes this Web site ( available to consumers who are interested in obtaining information regarding cash payments for their scrap gold or jewelry. Please read the following to learn more about our privacy policy. By visiting this website, you are accepting the practices described in this Privacy Notice.

What This Privacy Policy Covers


TRUVAL is a Participant in the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to advance privacy and trust in the networked world.  As this Web site ( wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices monitored for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact us at]. If you do not receive acknowledgment of your inquiry, or if
your inquiry has not been satisfactorily addressed, you should then contact TRUSTe at
TRUSTe will then serve as a liaison with the Web site to resolve your concerns.


This policy covers how TRUVAL treats personal information that collects and receives; including information related to your past use of products and services. Personal information is information about you that is personally identifiable like your name, address, email address, IP address, or phone number, and that is not otherwise publicly available. Unless as otherwise described in this privacy policy, will never share, sell, rent or trade your personal identifiable information to third parties for their promotional use purposes.



Information Collection and Use


We ask for information such as your name, address, phone number, email address and zip code in order to use our service. The Site automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request. We reserve the right to send you certain communications relating to services, such as service announcements, administrative messages, special offers and trusted partners.


Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their job. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
Information Sharing and Disclosure


Information You Give Us: We receive and store any information you give us in any way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as accessing our products and services.


Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses this site.


Cookies may set and access cookies on your computer. We use this information for Web Site and Systems Administration. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and to provide features and storage of items between visits. We do not tie cookies to personal information.


We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of terms of use, or as otherwise required by law.

We transfer information about you if is acquired by or merged with another company. In this event, will notify you before information about you is transferred and becomes subject to a different privacy policy. We employ other  third party companies and individuals to perform functions on our behalf. Examples include providing marketing assistance, scheduling on-site appointments, providing search results and links (including paid listings and links). They have access to personal information needed to perform their functions, but may not use it for other purposes. may share personal information about you with trusted partners who work on behalf of or with These companies may use your personal information to help communicate with you about offers from and our marketing partners. You may receive certain communications relating to services, such as service announcements, administrative messages, and special offers.
Access to your Personal Information

You can access the personal information you submit to our web site at any time. If you wish to change, update or delete the personal information you have submitted to us, please send an email to with your request.



We post customer testimonials on our web site which may contain personally identifiable information such as the customer’s name. We do obtain the customer’s consent prior to posting the testimonial to post their name along with their testimonial. If you wish to remove your testimonial from the Site please see our opt out policy below.


Changes to this Privacy Policy may update this policy. We will notify you about significant material changes in the way we treat personal information by sending a notice to the primary email you entered or by placing a prominent notice on our site.


Removal/Opt Out

You may remove yourself from all communication and promotions at any time. Methods of removal:

Email: Send an email to
or a Written Letter:
Opt-Out List
37 W 47th St, suite 600
New York, NY 10036